At Jili Slots, your privacy is not merely a legal formality — it is a responsibility we take seriously every day. This document clearly explains what data we collect, how it is used, who can access it, and what your rights are as a Malaysian player on our platform. No terms are deliberately obscured.
Six core principles that shape how Jili Slots handles the personal data of Malaysian players.
All data transmitted between your device and jili slots servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your information cannot be intercepted in transit.
Jili slots does not sell, rent, or transfer your personal information to any third party for their own marketing purposes. Your data is used solely to operate the platform and deliver the services you directly request.
We only collect data that is genuinely necessary to provide our services to you. No data is collected purely for analytics without a clear and justifiable purpose. Our data minimisation principle ensures your privacy is protected to the greatest extent possible.
Jili slots is committed to keeping you informed about every type of data we collect and why we need it. There is no hidden data processing. This Privacy Policy document is updated whenever there are changes to how we manage your data.
You may request access to the data we hold about you, ask for corrections, or request deletion of your account and all associated data at any time. Requests are processed within 14 business days at no charge and with no additional conditions.
Your data is not stored indefinitely without reason. jili slots maintains a clear data retention policy — transaction data is kept for as long as required by applicable law, while inactive account data is deleted on a set schedule.
When you register and use the jili slots platform, we collect several categories of personal data needed to provide you with a safe, fair, and high-quality experience as a Malaysian player. Below is a full explanation of the types of data we collect and their sources:
| Data Category | Example | Collected? | Required? |
|---|---|---|---|
| Identification Information | Full name, MyKad number | Yes | Required |
| Contact Information | Phone number, email | Yes | Required |
| Financial Data | MYR deposit & withdrawal records | Yes | Required |
| Gaming Data | Betting history, slots played | Yes | Required |
| Device & Technical Data | IP address, device type, browser | Yes | Required |
| User Preference Data | Language settings, promotional preferences | Yes | Optional |
Identity details such as your full name and MyKad number are required for KYC (Know Your Customer) verification, a standard practice across all responsible financial platforms. This measure protects you from having your identity used by someone else to open an account without your knowledge.
Gaming data such as betting history and slots titles played is collected for dispute resolution, detection of unusual activity, and to help us improve your experience on Jili Slots over time. We do not use this data to manipulate game outcomes — all games are governed by an independent RNG.
Children's Data: Jili Slots does not knowingly collect any data from individuals under the age of 18. If you believe your child has registered an account without authorisation, please contact our support team immediately so we can close the account and arrange any applicable balance refund.
Every piece of data collected by jili slots is used for a specific, legitimate purpose. We do not process your data for purposes you would not expect or that are unrelated to the services we provide. The primary purposes for which we use your data are outlined below:
Jili Slots does not use your gaming data to alter the odds or RTP of any game for your account individually. Every player receives the same RTP as stated in the relevant game information. Gaming data is used solely for audit, security, and aggregate platform improvement purposes.
We use technical and device data such as IP addresses and browser types to detect unauthorised access attempts on your account, identify VPN usage that may breach our terms, and ensure the platform runs smoothly across the range of devices used by Malaysian players.
Jili Slots does not sell or rent your personal data to any third party. However, there are limited situations where we need to share data with certain parties in order to provide our services to you. All such data sharing is governed by strict confidentiality agreements:
Cross-Border Data Transfers: Some technical data may be processed on servers located outside Malaysia by our infrastructure providers. In all such cases, Jili Slots ensures that appropriate data transfer agreements are in place to protect your privacy rights to a standard consistent with Malaysian data protection law.
We do not share your betting history or gaming activity with any third-party advertisers for targeting purposes. We also do not use your data to build profiles sold to data brokers or external analytics firms. The privacy of your gaming activity on jili slots remains fully protected within our platform ecosystem.
Jili Slots continuously invests in security infrastructure to ensure that the personal and financial data of all our Malaysian players is protected against unauthorised access, loss, or misuse. The technical security measures we have in place include:
Regarding data retention, jili slots follows this policy: active account data is retained for as long as your account remains active. Upon account closure, identity and transaction records are kept for the minimum period required by applicable law — typically 5 to 7 years for financial records. Technical data and security logs are retained for 12 months before being automatically deleted.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure against every possible cyber threat. In the event of a security breach that materially affects your data, jili slots will notify you within a reasonable timeframe in accordance with applicable notification obligations.
Jili slots uses cookies and similar tracking technologies to keep the platform running properly and to give you a better browsing experience on our site. We use several types of cookies:
You can manage cookie settings through your browser preferences. Please note that disabling mandatory cookies may affect the overall functionality of the Jili Slots platform, including your ability to log in and play games. Optional cookies can be disabled without impacting core platform functions.
Cookie Lifespan: Session cookies expire automatically when you close your browser or log out of the Jili Slots platform. Persistent cookies, such as user preference cookies, are stored for a maximum of 12 months before your consent is requested again. You can delete all Jili Slots cookies at any time through your browser settings.
As a Jili Slots player, you have a number of clear rights regarding the personal data we hold about you. We respect these rights and are committed to handling them transparently and promptly:
You may request a copy of all personal data we hold about you at any time. Requests are processed within 14 working days at no charge.
If your data is inaccurate or out of date, you may request a correction. Name changes require verification with supporting documents such as a copy of your MyKad.
You may request deletion of your account and associated data. Financial data may need to be retained for the minimum period required by law.
You may object to the processing of your data for marketing or promotional purposes at any time, without providing any reason. Requests will be actioned immediately.
You may request an export of your personal data in a machine-readable format (JSON or CSV) to transfer to another platform should you choose to do so.
You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being investigated.
To exercise any of the rights above, please contact the Jili Slots support team by email at support@jilislots.run, stating the type of request, your account number, and any information needed to verify your identity. All requests will be acknowledged within 3 business days and processed within 14 business days from the date identity verification is completed.
Jili slots sends various types of communications to our members. It is important that you understand the distinction between mandatory communications and marketing communications that require your consent:
Mandatory communications that do not require your consent include: account security notifications such as login alerts from a new location, notices of changes to terms or privacy policy, deposit and withdrawal transaction notifications, and communications related to KYC verification or document requirements. These communications are part of the Jili Slots service and cannot be unsubscribed from.
Marketing communications that require your consent include: emails about the latest bonuses and promotions, WhatsApp or SMS notifications about slots or Live Casino offers, information on festive events such as Hari Raya and Chinese New Year bonuses, and announcements about new game titles added to the jili slots platform.
jili slots does not send marketing communications to members who have activated responsible gambling self-exclusion tools or who are in a voluntary account suspension period. We take a responsible approach to all gambling-related communications.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jili slots handles your personal data, our team is here to help. We take every privacy enquiry seriously and are committed to providing clear, satisfactory responses.
Jili Slots reserves the right to update this Privacy Policy from time to time in response to changes in legislation, platform operations, or improvements in how we manage your data. Any material updates will be communicated to you via your registered email or an in-platform notification at least 14 days before taking effect. Continued use of the Jili Slots platform after the effective date of any amendment constitutes acceptance of the revised policy.
This document complements Terms & Conditions and policies Responsible Gaming ours. We encourage you to read all three documents for a complete understanding of your rights and responsibilities as a Jili Slots member.
We never sell your data. We protect it with 256-bit SSL encryption. You have full control — request access, corrections, or deletion at any time. Jili Slots upholds strict data protection standards to maintain the trust of our Malaysian players.
Jili slots protects your privacy with 256-bit SSL encryption and a transparent data policy. Over 500,000 Malaysian players have trusted us. Sign up now and enjoy 500+ games with a deposit bonus of up to RM500.
For users aged 18 and above only. Please play responsibly.